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Nathan, Engineer
Category: Consumer Electronics
Satisfied Customers: 19578
Experience:  Managing Director at Pollinate Group LLC
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I have a pioneer VSX-D711 and after all these years I get a

Customer Question

I have a pioneer VSX-D711 and after all these years I get a message AMP ERR... what does that mean? Plus my unit doesn't work now
Submitted: 3 months ago.
Category: Consumer Electronics
Expert:  Nathan replied 3 months ago.

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble.

This is a protection circuit kicking in to protect the receiver from damage.

This could be caused by a short in one of the speakers or components, thermal fault, or an internal defect in the amp itself.

You can try a few fixes yourself. To begin, power the receiver off, and disconnect all speakers and components. Try to turn it back on in Tuner (am/fm) mode and see if it will stay on. If it does, power off and reconnect 1 speaker, then power on to test again. Continue this process until you isolate the speaker or component causing the problem, or until everything operates normally.

Let me know the results, or lack thereof, and I’ll advise further if needed.


Expert:  Nathan replied 3 months ago.

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