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Anthony, Technician
Category: Consumer Electronics
Satisfied Customers: 13515
Experience:  20+ years in trade TV and Electronics
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Mykindle will not turn on. it is fully charged. have nit

Customer Question

mykindle will not turn on. it is fully charged. have nit ideal what is wrong
Submitted: 3 months ago.
Category: Consumer Electronics
Expert:  Anthony replied 3 months ago.



I understand you have tried to reset however please try again using the method below

Please reset the kindle by holding down the on/off switch for 40 seconds (use a watch to time) ignore any messages the kindle may display, then release your finger the kindle should reboot and re-load the operating system, you may have to do this both on and off the charger and upto 4 times before it resets.

Let me know if you need more help

A positive rating is appreciated thank you



Expert:  Anthony replied 3 months ago.

Did that make any difference please ?

Expert:  Anthony replied 3 months ago.

Do you need any more help with this please?


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