Hello & Welcome,
Sorry to hear of any issue you may be having with your device.
The playback speed can be changed by pressing the OK button DURING playback, and using the "Rewind" and "Fast Forward" buttons (on the circular pad) to set the speed.
I have attached an image file that has more details about this feature for you, and you may need to click on the image file name to see it.
Please let me know if this works for you or if you have any more questions.
If this has answered your question(s), please take a moment to rate MY service level (Excellent is my goal) so that I get credit for my time helping you with this question.You should see some "stars" to do that, but please let me know if you do NOT see them (you may have to scroll UP or DOWN) or can not use them.
Thanks, ***** *****--. .-
I see it has been a few days and I just wanted to follow up to see if you have any more questions concerning this issue or if the issue was resolved?
I look forward to any further questions or results that you may have.
Thanks, ***** *****--. .-(im).