Hi there! My name is***** am a computer professional with over 15 years of experience with both Mac and Windows. I'm sorry that you're having this issue. It would be my pleasure to help you resolve this.
In most hotels there is an extra step that you will need to take once you have entered the wifi password. I many cases you will need to open the Kindle Fire browser and accept the terms of service on a website. Usually the website comes up automatically, but if it does not, you will need to call Customer Service for the hotel Wi-Fi provider to get the url of the website and try to do it manually. I've added basic info on how to connect to wifi, even though you probably already know that part.
HOW TO SETUP WIFI
Your Kindle Fire automatically detects nearby Wi-Fi networks and wireless hotspots that broadcast their network name. Some networks are open for everyone to join, while others require a password ***** connect. You can connect your Kindle Fire to your home Wi-Fi network, public Wi-Fi networks, and some enterprise private networks.
Note: If you don't know the password, check with the person who set up the network. This password ***** ***** your Amazon account password.
After you connect to a Wi-Fi network, your Kindle Fire automatically connects to the network again when it's in range. If more than one network is in range, your Kindle Fire automatically connects to the last network used.
Please give that a try and let me know how it works for you. Also, please let me know the model of the Kindle that you would like to wipe, and I will provide detailed instructions for setting to back to Factory, out of the box settings.
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