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John, Engineer and electronic enthusiast for more than 12 years.
Category: Consumer Electronics
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I cant get to the screen that alows me to turn the blutooth

Customer Question

i cant get to the screen that alows me to turn the blutooth on
JA: How long has this been going on?
Customer: two days it let me in yesterday but then it hasnt since
JA: What troubleshooting have you tried?
Customer: just double tapping as i always do
JA: The electronics expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: yes also the screen seems to be burning out along the edges
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Technician about your situation and then connect you two.
Submitted: 3 months ago.
Category: Consumer Electronics
Expert:  Richard replied 3 months ago.

Hi there and welcome

Can you tell me please the make and model of the device with the issue?

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