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Richard
Richard, Customer Service
Category: Consumer Electronics
Satisfied Customers: 31286
Experience:  Over 20 years fixing Electronically devices
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I have a garmin 920. I just did an open swim minutes. The

Customer Question

Hi,
I have a garmin 920.
I just did an open swim for 20 minutes. The watch recorded the time, but had "zero" for distance. Can you assist?
Thanks,
Natalie
Submitted: 5 months ago.
Category: Consumer Electronics
Expert:  Richard replied 5 months ago.

Hi there Natalie and welcome

The GPS signal is used in order to get distance, it will not work when underwater though

Additionally it is only visible on maps after the actual swim

Did you check if it is on the maps at all?