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Pete
Pete, Electronic Engineer
Category: Consumer Electronics
Satisfied Customers: 15757
Experience:  Over 16 years of experience installing and repairing electronics.
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Smart check: FAILED FAILURE ID: 6C0K1Q-85L85L-XD7X6J-60CH03

Customer Question

Smart check: FAILED
FAILURE ID: 6C0K1Q-85L85L-XD7X6J-60CH03
PRODUCT ID : P1A89UA#ABA
Submitted: 5 months ago.
Category: Consumer Electronics
Expert:  Pete replied 5 months ago.

Hi Larsen,

Expert:  Pete replied 5 months ago.

This message indicates that the hard drive has failed and it will need to be replaced.

Expert:  Pete replied 5 months ago.

Hi, just checking in on your question, do you need any further assistance?