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Richard, Customer Service
Category: Consumer Electronics
Satisfied Customers: 30130
Experience:  Over 20 years fixing Electronically devices
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I have an igsignia 32" combo It will not change channels and

Customer Question

I have an igsignia 32" combo It will not change channels and it is stuck on channel 33.8 but anyways that whats wrong with it
JA: Can you guesstimate how old your Insignia is? And just to clarify, what's the exact model?
Customer: the model ismodelo;ns32dd200na14
JA: What troubleshooting have you tried?
Customer: I am not a tv technition iam a machinist by trade
JA: The electronics expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: it is approximately 3 to 4 years old I 'VE WRITTEN THIS FROM THE BACK OF THE SETMDELO:NS32DD200NA14
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Technician about your situation and then connect you two.
Submitted: 3 months ago.
Category: Consumer Electronics
Expert:  Richard replied 3 months ago.

Thank you for your question, my name is ***** ***** I look forward to assisting you.

Please note, a rating is only needed when we are finished.

Can you please remove the power to the TV (so unplug it from the power socket).

Then on the actual TV, hold the power button for 60 seconds then release.

Then wait 10 minutes, connect the power again to the TV, turn it on and tell me please if it is now operating correctly.

Let me know the results please