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John, Engineer and electronic enthusiast for more than 12 years.
Category: Consumer Electronics
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My toshiba player said invalid disk to 3 perfect discs but i

Customer Question

my toshiba player said invalid disk to 3 perfect discs but i never used a cleaner yet,could it be that?
JA: Can you guesstimate how old your Toshiba is? And just to clarify, what's the exact model?
Customer: sd-p71skn 6 years old
JA: What troubleshooting have you tried?
Customer: none,only different discs
JA: The electronics expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: no,thanks
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Technician about your situation and then connect you two.
Submitted: 3 months ago.
Category: Consumer Electronics
Expert:  Louie replied 3 months ago.

Hi and welcome to JustAnswer,

Thank you for the question and your patience. Should you still need assistance for information purposes only...

Initially, can you please try a cleaning disc? ...or even manual cleaning?

These are both a test by process of elimination and as an attempt of a fix.