Electronics Repair Questions? Ask an Electronics Technician
Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.
Sorry to hear you’re having trouble.
What is the make/model of the box?
Thank you for the info. Unfortunately this is an old and obscure model china import safe with no service documentation or support available.
I will opt out and another expert may be able to assist you.
If you don't want to wait for someone else, yes you could request that from the help page.