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Anthony
Anthony, Technician
Category: Consumer Electronics
Satisfied Customers: 14490
Experience:  20+ years in trade TV and Electronics
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My sharp cl-dk255 is stuck on a timer setting

Customer Question

My sharp cl-dk255 is stuck on a timer setting
Submitted: 12 months ago.
Category: Consumer Electronics
Expert:  Anthony replied 12 months ago.

Hello

Welcome

Could you please re-check the model number best done by looking on the back of the set?thanks, ***** ***** nothing coming up for the one you sent

Anthony

Customer: replied 12 months ago.
Xl-dk255
Expert:  Anthony replied 12 months ago.

You may have done this already but I have to ask , please reboot the unit by unplugging it from the wallpower wait 5 mins then replug back in again, has that made any change?

Anthony

Customer: replied 12 months ago.
Your right I have done that but I can do it again
Expert:  Anthony replied 12 months ago.

Yes please and then try again

Customer: replied 12 months ago.
Kim at work can't call right now
Expert:  Anthony replied 12 months ago.

OK let me know then

Anthony

Customer: replied 12 months ago.
That's supposed to say I'm not Kim
Expert:  Anthony replied 12 months ago.

I did not say you was Kim?sorry I have no idea what you mean?

Expert:  Anthony replied 12 months ago.

Kim at work can't call right now

That's supposed to say I'm not Kim

Wires are cossed somewhere we are taliking about your audio system?

Customer: replied 12 months ago.
Just plugged it back in and it's the same
Expert:  Anthony replied 12 months ago.

Can you do anything at all with the unit?or is it stuck fast in this timer mode?

Customer: replied 12 months ago.
Stuck in timer mode
Expert:  Anthony replied 12 months ago.

Just give me 5 mins please speaking with sharp technical

Expert:  Anthony replied 12 months ago.

Can you get the unit into standby mode ?red light lit?(I am assuming here you have tried all the usual steps to exit timer mode)

Customer: replied 12 months ago.
I will have to go in about fifteen minutes so if it's not fixed by then what then?
Expert:  Anthony replied 12 months ago.

Sorry I am trying to work my way through this with you these things take some figuring out if you have to go then I cant help now but you can always come back anytime

Customer: replied 12 months ago.
The red light is on and flashes. Four quick then two slow
Expert:  Anthony replied 12 months ago.

Aaah that is a fault code it means micro lock up I am afraid the unit will need attention if its under 1 year old then its under warranty if not then these units are\where about $200 it would be a better option to just replace it at that price repairs could be over $100

Let me know if you need more help

A positive rating is appreciated thank you (rating bar of stars at top of the page thanks again)

Anthony

Customer: replied 12 months ago.
This is my first time at this will I be charged since we couldn't fix it? Thanks for trying. I will dispose of it properly. Thanks