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Anthony
Anthony, Technician
Category: Consumer Electronics
Satisfied Customers: 14184
Experience:  20+ years in trade TV and Electronics
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My sharp cl-dk255 is stuck on a timer setting

Customer Question

My sharp cl-dk255 is stuck on a timer setting
Submitted: 9 months ago.
Category: Consumer Electronics
Expert:  Anthony replied 9 months ago.

Hello

Welcome

Could you please re-check the model number best done by looking on the back of the set?thanks, ***** ***** nothing coming up for the one you sent

Anthony

Customer: replied 9 months ago.
Xl-dk255
Expert:  Anthony replied 9 months ago.

You may have done this already but I have to ask , please reboot the unit by unplugging it from the wallpower wait 5 mins then replug back in again, has that made any change?

Anthony

Customer: replied 9 months ago.
Your right I have done that but I can do it again
Expert:  Anthony replied 9 months ago.

Yes please and then try again

Customer: replied 9 months ago.
Kim at work can't call right now
Expert:  Anthony replied 9 months ago.

OK let me know then

Anthony

Customer: replied 9 months ago.
That's supposed to say I'm not Kim
Expert:  Anthony replied 9 months ago.

I did not say you was Kim?sorry I have no idea what you mean?

Expert:  Anthony replied 9 months ago.

Kim at work can't call right now

That's supposed to say I'm not Kim

Wires are cossed somewhere we are taliking about your audio system?

Customer: replied 9 months ago.
Just plugged it back in and it's the same
Expert:  Anthony replied 9 months ago.

Can you do anything at all with the unit?or is it stuck fast in this timer mode?

Customer: replied 9 months ago.
Stuck in timer mode
Expert:  Anthony replied 9 months ago.

Just give me 5 mins please speaking with sharp technical

Expert:  Anthony replied 9 months ago.

Can you get the unit into standby mode ?red light lit?(I am assuming here you have tried all the usual steps to exit timer mode)

Customer: replied 9 months ago.
I will have to go in about fifteen minutes so if it's not fixed by then what then?
Expert:  Anthony replied 9 months ago.

Sorry I am trying to work my way through this with you these things take some figuring out if you have to go then I cant help now but you can always come back anytime

Customer: replied 9 months ago.
The red light is on and flashes. Four quick then two slow
Expert:  Anthony replied 9 months ago.

Aaah that is a fault code it means micro lock up I am afraid the unit will need attention if its under 1 year old then its under warranty if not then these units are\where about $200 it would be a better option to just replace it at that price repairs could be over $100

Let me know if you need more help

A positive rating is appreciated thank you (rating bar of stars at top of the page thanks again)

Anthony

Customer: replied 9 months ago.
This is my first time at this will I be charged since we couldn't fix it? Thanks for trying. I will dispose of it properly. Thanks