How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Russell H. Your Own Question

Russell H.
Russell H., Service Tech
Category: Consumer Electronics
Satisfied Customers: 9270
Experience:  8+ years of professional experience
Type Your Consumer Electronics Question Here...
Russell H. is online now
A new question is answered every 9 seconds

Won a garmin approach g10 charged many time 24 to 48 hours

Customer Question

won a garmin approach g10 charged many time for at 24 to 48 hours and the devise shows nothing on the screen
Submitted: 4 months ago.
Category: Consumer Electronics
Expert:  Russell H. replied 4 months ago.

Hi, thank you for contacting My name is Russell. I will do my best to provide the right answer to your question.

Is the Garmin Approach device new?

If it has never shown anything in the way of signs of life, check whether it even has a battery in it at all. It might have been a prize with batteries not included... it's just a thought.

Customer: replied 4 months ago.
when first received still in package and not opened the devise showed garmin on the screen but no longer does
Expert:  Russell H. replied 4 months ago.

I see. It may be that the battery included - presumably - is defective.

Try turning it On, while it is connected to the charger (if it is the sort of charger that connects to the device, rather than requiring the removal of the battery. Does it work under those conditions, with the charger attached? if so, then the battery is most likely to need replacing.

Customer: replied 4 months ago.
hooked charger to devise and nothing happened
Expert:  Russell H. replied 4 months ago.

Then it may be defective from manufacturer. That means, if you have warranty rights on a prize device - which is possibly unlikely though I haven't read Garmin's warranty terms in detail - you could turn it in to Garmin for a free-under-warranty repair.

See this page:

and the link called 'file a claim' on it.

(If this answers your question, please rate my answer. Thanks.)

Related Consumer Electronics Questions