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Kelly, Appliance Technician
Category: Consumer Electronics
Satisfied Customers: 18590
Experience:  Highly accurate diagnostician with over 30 years experience!
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I have a Sentry safe with keypad and lever with key. keypad

Customer Question

I have a Sentry safe with keypad and lever with key.
JA: I'll do all I can to help. How long have you been dealing with this?
Customer: keypad is dead. Key will not open.
JA: Do you plan on doing the work yourself?
Customer: What to di?
JA: Anything else we should know to help you best?
Customer: my message disappeared. I have a dead keypad on a Sentry digital safe with lever key lock. How do I open it?
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Appliance Technician about your situation and then connect you two.
Submitted: 4 months ago.
Category: Consumer Electronics
Expert:  Kelly replied 4 months ago.

Hi, welcome to Just Answer. My name is ***** ***** I look forward to helping you!

Please know that I am not compensated for my time by the site until you rate using the stars at the top of your page. A rating is appreciated once we get to the solution for your appliance issue, thanks!

If the key will not open it, you will likely need to drill it out and replace the safe. If it is a mid-line or higher model, you can have it repaired but will need to send it in. What model safe is it?