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Richard
Richard, Customer Service
Category: Consumer Electronics
Satisfied Customers: 32224
Experience:  Over 20 years fixing Electronically devices
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I recently received a gift of the Garmin Vivoactive. I use

Customer Question

Hi: I recently received a gift of the Garmin Vivoactive. I use the GPS golf function a lot; but, there is a problem. I have downloaded several courses on my Galaxy 3 Smartphone. When I play a course that I have downloaded, the "next" time I play another course, it will not download. Only the last course played comes up on the watch. Apparently, the watch and smartphone are not talking to each other even though the "VIVOACTIVE" is paired with the bluetooth on the phone. What is the problem? Thanks!
Submitted: 7 months ago.
Category: Consumer Electronics
Expert:  Richard replied 7 months ago.

Hi there and welcome Jim

Can you remove the battery to the phone then wait 5 minutes.

Put the battery back in, start it and tell me if it now functions correctly please.