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Richard, Customer Service
Category: Consumer Electronics
Satisfied Customers: 30211
Experience:  Over 20 years fixing Electronically devices
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My nuvi haven't been used months. Now I can not even

Customer Question

My nuvi haven't been used for 4 months. Now I can not even charge it.
What to do?Roman Solecki
Submitted: 4 months ago.
Category: Consumer Electronics
Expert:  Richard replied 4 months ago.

Thank you for your question, my name is ***** ***** I look forward to assisting you.

Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.

This is usually an issue with the Firmware, so I would first like you to do this please.

Remove the charger from the Nuvi and hold the power button to off for 60 seconds.

Release, then connect the charger and try to turn on the Nuvi.

Let me know the results please

Thank you

Customer: replied 4 months ago.
It didn't change anything.
Expert:  Richard replied 4 months ago.

Ok, when you connect the charger do you see any lights show?

Expert:  Richard replied 4 months ago.

the payment for the phone call failed but we can continue here

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