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This is usually an issue with the Firmware, so I would first like you to do this please.
Remove the charger from the Nuvi and hold the power button to off for 60 seconds.
Release, then connect the charger and try to turn on the Nuvi.
Let me know the results please
Ok, when you connect the charger do you see any lights show?
the payment for the phone call failed but we can continue here