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This can be an issue with the Firmware, so I would first like you to do this please.
Remove the charger from the Kindle and hold the power button to off for 35 seconds.
Release, then connect the charger and try to turn on the Kindle.
Let me know the results please
Ok, then it is the LCD controller that has been damaged.
With the Kindle, the only part that can be repaired is a smashed screen (as it is just glass)
Everything else, it is not economical to repair as the repair would cost more then the value of the Kindle.
This is why no company provides a repair for this. You would need to replace the Kindle sorry.
I am on tomorrow, but you will need to replace the Kindle, its a hardware issue, its not software, and its not repairable sorry due to the costs.
Thats no problem, no call is required
If you would like any additional information or assistance, please do not hesitate to let me know.
And please take a second to rate my service by clicking one of the stars at the top of the screen then submit
I am sorry you feel this way, please understand I can only provide the correct answer. If there was other options I would happily inform you of them...
I ask please you keep this in mind when rating my service via the stars at the top then submit.
You are rating me and not the Kindle or Amazon