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Pete
Pete, Electronic Engineer
Category: Consumer Electronics
Satisfied Customers: 17022
Experience:  Over 16 years of experience installing and repairing electronics.
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My garmin 2.20 quite counting steps and will not store the

Customer Question

My garmin 2.20 quite counting steps and will not store the data. When I am in the history, it shows the history for May 27 and prior dates (including steps and miles). For the "today" history it shows no steps, no miles, goal of 7945 steps, and 1074 calories.
Can you tell me what is wrong with the step counter and the history?
thank you,
Kent
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Submitted: 1 year ago.
Category: Consumer Electronics
Expert:  Pete replied 1 year ago.

Hi Kent,

Expert:  Pete replied 1 year ago.

This problem can occur if the data file has become corrupt.

To fix this, connect the watch to your computer and delete the data files, then test it again.

Pete.

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Expert:  Pete replied 1 year ago.

Hi, just checking in on your question, do you need any further assistance?

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