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Pete, Electronic Engineer
Category: Consumer Electronics
Satisfied Customers: 15479
Experience:  Over 16 years of experience installing and repairing electronics.
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Pete, I have a Casio te2400 cash register and a staff member

Customer Question

Hello Pete,
I have a Casio te2400 cash register and a staff member has pulled the plug without switching the register off first. Now I can't access anything. Is there something I can do?
Submitted: 4 months ago.
Category: Consumer Electronics
Expert:  Pete replied 4 months ago.

Hi Andrew,

Thanks for your question.

What is the display showing when you turn the cash register back on?

Customer: replied 4 months ago.
The display is blank
Expert:  Pete replied 4 months ago.

Does it appear to function even though the display is blank?

e.g. can you do a No Sale and open the cash drawer?

If so, the display cable may just have come loose coincidentally - a common problem on the TE2400's.

If this is the case, you will need to open it up and reseat the ribbon cable for the display.

Expert:  Pete replied 4 months ago.

Hi, just checking in on your question, do you need any further assistance?