Hello & Welcome to Just Answer,
Sorry I didn't see your question earlier and to hear of any issue you are having with your device.
To help you with this issue, may I ask:
1) What "entry code" are you looking for? Could that be the code request that appears when the device is first powered ON?
2) The AGE of the device and WHEN it was last used successfully?
3) WHEN this issue first began?
I see it has been a few days and I just wanted to follow up to see if you have any more questions concerning this issue or if the issue was resolved?
I look forward to any further questions or results that you may have.
Thanks, ***** *****--. .-(im)