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Russell H.
Russell H., Service Tech
Category: Consumer Electronics
Satisfied Customers: 10147
Experience:  8+ years of professional experience
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I have a 3 -4 year old connect 4 system, the HC-300 Home

Customer Question

I have a 3 -4 year old connect 4 system, the HC-300 Home controller has just a power light, can't get the link light to come on, tried rebooting several times no luck
Submitted: 9 months ago.
Category: Consumer Electronics
Expert:  Russell H. replied 9 months ago.

Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.

That problem means the HC-300 is no longer in touch with the local router or WiFi box.

That can mean one of two things, usually:

1: the HC-300 has gone bad

2: the WiFi router box has gone bad

or sometimes other things go wrong.

What is your router? by maker and model #. What is its situation? Have you added new equipment to the setup lately?