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John
John, Engineer and electronic enthusiast for more than 12 years.
Category: Consumer Electronics
Satisfied Customers: 222
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I need to change the batteries on my remote but i can not

Customer Question

i need to change the batteries on my remote but i can not get it open.
Submitted: 5 months ago.
Category: Consumer Electronics
Expert:  Aric replied 5 months ago.

What remote are we talking about? Do you have a brand and model? Any info at all? All remotes are not the same.

Customer: replied 5 months ago.
digital set-top box s/n seq760314379
Customer: replied 5 months ago.
are you still there?
Expert:  Aric replied 5 months ago.

Sorry, I had to step out for a minute. The SN does not help me, please get me the Brand and Model off of the front of the digital STB.

Customer: replied 5 months ago.
i cannt get to the box but it is a new one with voice activated remote by comcast
Customer: replied 5 months ago.
I am sorry but i am not getting the answers to my question, so please do not charge me for this.I will call my comcast customer service rep. Thank you