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John
John, Engineer and electronic enthusiast for more than 12 years.
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I need help with a harmony 900

Customer Question

I need help with a harmony 900
Submitted: 6 months ago.
Category: Consumer Electronics
Expert:  Richard replied 6 months ago.

Hi there and welcome Chuck

Can you tell me please the issue you are having with the remote?

thank you

Customer: replied 6 months ago.
My RF is not working. The blaster indicates that it has power. When I try to pair to the blaster it is not recognized. I have tried unplugging it and also holding down the reset button. I have dropped it with the 31337 code on advanced settings and then try to readd and it still says no blaster in range (which I am as I'm resting the remote on it).
Expert:  Richard replied 6 months ago.

Thanks

Exactly what is the make and model of the Blaster? And what steps are you taking to pair it?

Customer: replied 6 months ago.
I just told you what I have done. As I said, it is a logitech Harmony 900 remote and the blaster that comes with it.
Expert:  Richard replied 6 months ago.

ok, it was not clear you were referring to this blaster or another product so needed to check.

I was hoping to get the sequence your doing to pair, but please do the below

  • Take the battery out of the 900
  • Unplug the power from the RF Blaster
  • Wait 30 seconds for residual power to dissipate
  • Put the battery back into the remote and allow it to fully reboot
  • Plug in the RF Blaster

Let me know if it then connects please.

Customer: replied 6 months ago.
well after I did the reset, I went into the remote under options and try to add blaster. This comes back with blaster not found. I then do a retry and still doesn't work.The only thing that I have done recently is changed my remote to add a new cable box. It worked prior. But again, this is the blaster that is not working.
Expert:  Richard replied 6 months ago.

thanks Chuck

Did you do the instructions I gave you? It was not clear.

I repeated them below again

  • Take the battery out of the 900
  • Unplug the power from the RF Blaster
  • Wait 30 seconds for residual power to dissipate
  • Put the battery back into the remote and allow it to fully reboot
  • Plug in the RF Blaster

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