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Md. Sadique
Md. Sadique, Engineer
Category: Consumer Electronics
Satisfied Customers: 3118
Experience:  Diploma in applied electronics and instrumentation with 7 yrs + hands on experience in Consumer Electronics equipments and Circuitry
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Unable to stay on

Customer Question

unable to stay on
Submitted: 4 months ago.
Category: Consumer Electronics
Expert:  Md. Sadique replied 4 months ago.

Hello and welcome to JustAnswer.

Lets try resetting your kindle; follow the steps below:

1) Remove your Kindle from the charger if connected.
2) Press and hold the Power button on the bottom of the device for about 25 seconds and then release the switch.
3) Please press and hold your kindle for atleast 25 seconds.If you only hold the Power button for only 5 to 10 seconds you'll just turn the unit OFF. So you have to hold the power button for atleast 25 seconds.

Tell me if it makes any difference to your problem.

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