Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.
Sorry to hear you’re having trouble.
The issue is most likely that you aren't getting to the proper site because you aren't using the proper model information.
2900 is the SERIES, not a model. Can you give me the specific MODEL number of your system, such as MG2922 for example, and then I can provide you with the correct software.
Do you need more help with this?If so, simply reply back on this page.
Please note: You have already paid your fee to the site; I'd like to help you and provide value for that fee, but I do need to communicate with you here to do so.