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Pete, Electronic Engineer
Category: Consumer Electronics
Satisfied Customers: 15469
Experience:  Over 16 years of experience installing and repairing electronics.
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My Nikon Cool[ix S6800 is great but it no longer makes any

Customer Question

My Nikon Cool[ix S6800 is great but it no longer makes any sound - not during movie playback or even the little beeps or shutter sounds when taking a picture.... Did I inadvertently mute the camers? is there a setting I can change this on?
Submitted: 4 months ago.
Category: Consumer Electronics
Expert:  Pete replied 4 months ago.

Hi Sue

Customer: replied 4 months ago.
there is no response here.....what's going on??
Expert:  Pete replied 4 months ago.

Thanks for replying back, you were offline when I responded earlier.

Expert:  Pete replied 4 months ago.

Possibly the built-in speaker or microphone has a problem.

Does it make any beeps or sounds at all, perhaps when it is turned on? If it does, then the speaker is ok.

What happens when you play back on a computer? Is there no audio then either? If so, then the microphone is suspect - it may just be that the small microphone is blocked up with some debris, and needs clearing out.

Reply back and let me know what you find....


Customer: replied 4 months ago.
It plays back fine on a computer - it's not the microphone. As I said in the first question - it makes no noise at all, on playback but also the shutter sounds or beeps when using the camera are all gone.
Expert:  Pete replied 4 months ago.

Ok Sue, then that confirms it is likely the speaker if there are no sounds at all.

Go to Menu - Sound Settings and ensure the button and shutter sounds are turned ON there.

If they are, but you cannot hear them, then the speaker is defective.

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