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Russell A.
Russell A., Technician
Category: Consumer Electronics
Satisfied Customers: 6000
Experience:  30 years of broadcast television, technical and engineering experience.
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I have a Lumix DMC-ZS8 Camera which I really like. Recently

Customer Question

I have a Lumix DMC-ZS8 Camera which I really like. Recently spots have appeared on the pictures. I have cleaned the lens several times, but the spots persist. I never dropped the camera, but the spots seem to be internal. How can I remove them?
Thank you
Hans Nussler
Submitted: 4 months ago.
Category: Consumer Electronics
Expert:  Russell A. replied 4 months ago.


The problem that you are experiencing is caused by stuck dust on the "low pass filter" (the protective cover that protects the image sensor inside the camera) Unfortunately, automatic sensor cleaning functions, built in to most cameras, are for loose dust and will not remove something like a moisture spot.

The reason that it shows up sometimes and not others, is that due to the close proximity to the sensor, its visibility is dependent on the aperture setting of the lens which determines the depth of field.

To be safe, you will need to have it cleaned professionally. While some local shops may provide this service, most will send the camera in . You can set up service with Panasonic directly at the link below. Instructions are under the question (What should I do if my product needs service?) This is a known issue that happens frequently to these models. If you press them (Panasonic) on it, they may clean it for free.

Please keep in mind that my diagnosis & solutions provided are directly dependent on the accuracy of your description of the problem. As with any "do it yourself" fixes, success is a "team effort", since I can't see or touch the camera, and relies on the customer's manual dexterity and ability to follow the instructions well.

If you require additional information, please use the Reply to Expert Tab to contact me. Click the ratings only after our exchange is complete and you are satisfied.

If you are satisfied that my answer is accurate or has provided a reasonable alternative solution, please do not forget to rate my answer OK, Good or Excellent.

Thank you

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