I'm sorry about the issue. Can you please confirm the model, such as A500 or A5007 or B1-770, etc.?
Is it okay to reset the tablet fresh, so you can re-set it up fresh, like brand-new, with a new password ***** want?
Please reply at the box below. Thank you.
Are you sure that is the exact pattern you set previously?
If you enter the (wrong) pattern for a few times, does it give you any other option?
Does anyone else know the pattern besides you?
Did anyone else use your tablet?
I'm sorry; it is very strange as pattern does not change itself. I'm not sure about this issue, but let me open the issue to other experts. Please do not wait. You will get an email when there is a response from another expert. Thank you,
Great. If you don't mind, can you please let me know how you got it fixed?
Do you need anything else for now?
Please reply at the box below. Thank you very much for the update.
We guarantee our service. Your deposit is being refunded; we'll have our customer service email you to confirm. Thank you,