How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Viet - Tech Your Own Question

Viet - Tech
Viet - Tech, Electronics Tech
Category: Consumer Electronics
Satisfied Customers: 35242
Experience:  Troubleshoot consumer electronics devices.
30037186
Type Your Consumer Electronics Question Here...
Viet - Tech is online now
A new question is answered every 9 seconds

How do I correct date and time ?

Customer Question

How do I correct date and time ?
Submitted: 6 months ago.
Category: Consumer Electronics
Expert:  Viet - Tech replied 6 months ago.

Hi,

I'm sorry about the issue. Please try the following:

  1. Swipe down from the top of the screen, and then tap Settings (or More; or tap on the gear icon if shown.)
  2. Tap Device (or Device Options)
  3. Then tap Date & Time.
  4. Tap On, if available, next to option Automatic Time Zone and check; your device will use a Wi-Fi or Mobile network (if available for the device) to determine the time zone.
  5. If that does not work, tap Off next to option Automatic Time Zone. And then tap Select Time Zone, and select your time zone. Also, if needed, Set Time and Set Date there.

- If needed, press and hold the Power on / off button on the kindle fire for about 30 seconds, then turn it back on and check. If needed, try the above steps again.

Please reply at the box below to continue. Thank you.