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Richard
Richard, Customer Service
Category: Consumer Electronics
Satisfied Customers: 31326
Experience:  Over 20 years fixing Electronically devices
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I dropped my Samsung Smart control, have loaded the batteries

Customer Question

I dropped my Samsung Smart control, have loaded the batteries properly and tried
pressing the return and guide buttons at the same time and still it won't work. There
are no obvious signs of damage.
Thanks
Erica woods
Submitted: 6 months ago.
Category: Consumer Electronics
Expert:  Richard replied 6 months ago.
Hi there and welcomeTo be sure, can you replace the batteries in the event one of these was damaged, and tell me if it now functions please.