Thank you for your question, my name is ***** ***** I look forward to assisting you.
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Can you please remove the power to the unit (so unplug it from the power socket). Then wait 10 minutes, connect the power again to the player , turn it on and tell me please if it is now operating correctly.
Let me know the results please
Hi there Boyce
Sorry, your payment failed for the phone call, but let me know please how you go with my instructions
ok Boyce... please contact customer service for all payment questions.
You can contact them on