How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Richard Your Own Question

Richard
Richard, Customer Service
Category: Consumer Electronics
Satisfied Customers: 31193
Experience:  Over 20 years fixing Electronically devices
32989067
Type Your Consumer Electronics Question Here...
Richard is online now
A new question is answered every 9 seconds

I received my Garmin Vivofit yesterday. I did get it to come

Customer Question

I received my Garmin Vivofit yesterday. I did get it to come on and it has7356 on the face I am not able to get it to pair. Help
Submitted: 7 months ago.
Category: Consumer Electronics
Expert:  Richard replied 7 months ago.
Hi there and welcomewhat is the make and model of the device you are trying to pair it with?Please let me know.
Customer: replied 7 months ago.
iPhone 6
Expert:  Richard replied 7 months ago.
Thankswhat is the message you get when it fails to pair?
Customer: replied 7 months ago.
7356
Expert:  Richard replied 7 months ago.
It just shows that number on the iPhone?
Customer: replied 7 months ago.
No it shows that number on the face of the vivofit
Expert:  Richard replied 7 months ago.
ok, when you connect it to the iPhone, those are the numbers you enter in when it asks you to please.
Customer: replied 7 months ago.
There is no place on my iPhone that ask for a number. My phone says starting pairing then unable to pair. My vivo fit does not say pair. It only shows numbers now 3750
Expert:  Richard replied 6 months ago.
Can you watch this video please and confirm this is the exact method you are using to pair the deviceshttps://www.youtube.com/watch?v=4aE69EfhS6EPlease let me know