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John
John, Engineer and electronic enthusiast for more than 12 years.
Category: Consumer Electronics
Satisfied Customers: 222
Experience:  I am here to help you!
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I just got out of a federal institution and my mp3 needs to

Customer Question

I just got out of a federal institution and my mp3 needs to be reactivated
JA: Sometimes things that you think will be really complicated end up being easy to fix. The Computer Technician I'm going to connect you with knows all the tricks and shortcuts. Tell me a bit more about what's going on so he can help you best.
Customer: when I try to goin
to my music is says pls connect to kiosk to authorize my device
JA: Is there anything else the Computer Technician should be aware of?
Customer: no
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Computer Technician about your situation and then connect you two.
Submitted: 7 months ago.
Category: Consumer Electronics
Expert:  Martin replied 7 months ago.
Hello and welcome.Is it one of the SanDisk ones?Can we do a secure remote session so we can work on the problem together from your computer?Please reply using the box below.Regards,Martin