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Russell H.
Russell H., Service Tech
Category: Consumer Electronics
Satisfied Customers: 9274
Experience:  8+ years of professional experience
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My phone says Please lift up and try again it also says insert

Customer Question

My phone says Please lift up and try again it also says insert battery
There are batteries in the unit.
Submitted: 6 months ago.
Category: Consumer Electronics
Expert:  Russell H. replied 6 months ago.
Hi, thank you for contacting My name is Russell. I will do my best to provide the right answer to your question. If the battery in the unit is old, it may need replacing.If it or other batteries leaked corrosion on to the terminals, then the terminals need to be cleaned, with alcohol on a clean rag cloth or similarly. The 'please lift up and try again' message means that you pressed a button on the phone while it was on the base, or on the charging cradle.