How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Viet - Tech Your Own Question

Viet - Tech
Viet - Tech, Electronics Tech
Category: Consumer Electronics
Satisfied Customers: 34688
Experience:  Troubleshoot consumer electronics devices.
Type Your Consumer Electronics Question Here...
Viet - Tech is online now
A new question is answered every 9 seconds

How do I delete Auto Backup photos in Photo Gallery on my Samsung

Customer Question

How do I delete Auto Backup photos in Photo Gallery on my Samsung 3?
Submitted: 6 months ago.
Category: Consumer Electronics
Expert:  Viet - Tech replied 6 months ago.
Hi,I'm sorry about the issue. Please try the following fix:Solution #1:- Open the Photos app on your Samsung Galaxy S3 phone, then tap on the menu (3-bar) icon at the top, then tap on option Settings. Then tap on option Back up & sync, then turn off Backup option there, then check.Solution #2:- If that does not work, open Apps (where it shows all your apps icon), then open the app icon called Settings (if needed, swipe from right to left and/or left to right in order to see all the app icons), then open option Accounts (if needed, swipe down and/or swipe from right to left first), then tap on option Google. Then tap on your email address there. Then you can uncheck these options Sync Google Photos, Sync Google Photos Backup, and Sync Picasa Web albums, if shown, then check. (If needed, also uncheck option Sync Google+.)Solution #3:- If that still does not work, click on the website below:, then there, sign in your google / gmail email address if prompted (use the google / gmail email address account that is associated with your phone), then you can delete any photo you do not want any more.Please reply at the box below to continue. Thank you.
Expert:  Viet - Tech replied 6 months ago.
If you still need help with this issue or with anything else, please type at the box below, then click on the Send button below to communicate with me, so I can help further. If everything is fine, can you please take a moment to rate my service by clicking on the 5-star icon at the top, then click on Submit. Thank you very much,