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Louie
Louie, Technician
Category: Consumer Electronics
Satisfied Customers: 11740
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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DVD Recorder model no DMR-EZ48V. Not starting up and shows

Customer Question

+DVD Recorder model no DMR-EZ48V. Not starting up and shows intermittently A1 on screen or Not connecting to the service. I would like to know where I can find a service centre to take it for attention. Anywhere in the southern suburbs of Melbourne. Vic Au.
Submitted: 10 months ago.
Category: Consumer Electronics
Expert:  Louie replied 10 months ago.
Hi Alan and welcome to JustAnswer,Thank you for the question and your patience. Should you still need assistance for information purposes only...Initially, consider a RESET. A reset is both a test and a try of a fix. As it implies, a reset would force the unit to revert back to factory defaults removing glitches and config errors but would include memories, presets and user preferences. After a reset, the initial setup would have to be performed. If have not been done and should you venture to try: Please click .May have to be done a number of times.This is very critical - a reset however would not be corrective of an internal hardware concern; but it would be confirmed. In some instances, it may even expose other issues. If indeed an internal hardware issue, please consider/contact Panasonic Australia Service Center. Call 132 600 between 8.30am - 6.00pm Monday to Friday (AEDT). Be sure to have the following details available:Product model numberSerial numberPurchase dateRetail store name