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Richard, Customer Service
Category: Consumer Electronics
Satisfied Customers: 33889
Experience:  Over 20 years fixing Electronically devices
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I have an acer 2-1. The battery is fully charged and does

Customer Question

I have an acer 2-1. The battery is fully charged and does not turn on. Please help.
Submitted: 12 months ago.
Category: Consumer Electronics
Expert:  Richard replied 12 months ago.

Hi there and welcome

Can you remove the power cable and then hold the power button in for 60 seconds then release.

Then wait 5 minutes, connect the battery and try to turn it on.

If it does not start, repeat 3 more times and tell me if this gets it to start please.

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