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John, Engineer and electronic enthusiast for more than 12 years.
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DAMON-I HAVE AN ELITE VSX-30MADE IN JULY 2010. DOES NOT DO

Customer Question

DAMON-I HAVE AN ELITE VSX-30MADE IN JULY 2010. DOES NOT DO ANYTHING WITH REMOTE. ONLY WAY TO GET ANYTHING AT ALL IS TO HOLD MANUAL POWER BUTTON DOWN FOR ROUGHLY A MINUTE OR SO. I THEN GET ONLY 'POWER ON' ON FRONT OF RECIEVER, NOTHING MORE. NEITHER MANUAL INPUT KNOB, VOLUME KNOB OR ANY FRONT PANEL BUTTONS DO ANYTHING. UNPLUGGED UNIT AND REPLUGGED WITH NO CHANGE. ANY SUGGESTIONS? THANKS. ***@******.***.(###) ###-####
Submitted: 1 year ago.
Category: Consumer Electronics
Expert:  Aric replied 1 year ago.

Hello and sorry you're having problems. When did this problem occur- were there any storms, power outages, etc. that may have been a catalyst?

Additionally, have you tried disconnecting all HDMI cables and speaker cables (with the receiver unplugged from power) then plugging ONLY the receiver itself back into power to see if it will power up with no external connections?

Expert:  Aric replied 1 year ago.

Please let me know when you're able to see my reply.

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