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John
John, Engineer and electronic enthusiast for more than 12 years.
Category: Consumer Electronics
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My son gave me two Kindles, one is more up to date than the

Customer Question

My son gave me two Kindles, one is more up to date than the other. I use one for bible study, the other I don't know how to open, that is the more modern one. He called and told me that if I don't update tonight both will be useless. Help!
Submitted: 8 months ago.
Category: Consumer Electronics
Expert:  Viet - Tech replied 8 months ago.

Hi,

I'm sorry about the issue. What's the model / version / serial number of each kindle?

Do you have Wi-Fi / wireless at home?

What is the model of your Internet modem/router device?

Please reply at the box below. Thank you.

Expert:  Viet - Tech replied 8 months ago.

When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you.