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Pete, Electronic Engineer
Category: Consumer Electronics
Satisfied Customers: 15425
Experience:  Over 16 years of experience installing and repairing electronics.
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My sound has quit working and i can't figure out how to

Customer Question

my sound has quit working and i can't figure out how to fix.can you help?
well,it's a generic brand that keizer computer's running windows 7.the sound did work for a long time .then quit one day.i don't really know what to do .
Submitted: 7 months ago.
Category: Consumer Electronics
Expert:  Pete replied 7 months ago.

Hi there,

First, if you have external speakers connected, try connecting different speakers or headphones, and let me know if you can hear anything. If you cannot then it is unlikely to be a hardware fault and more likely to be a software issue.

Let me know if you need remote assistance with this...

Expert:  Pete replied 6 months ago.

Hi, just checking in on your question. How did things work out for you?

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