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Pete, Electronic Engineer
Category: Consumer Electronics
Satisfied Customers: 15433
Experience:  Over 16 years of experience installing and repairing electronics.
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I bought a Panasonic LCD projector and cannot get it to work

Customer Question

I bought a Panasonic LCD projector and cannot get it to work with my Mac laptop.The model number is *****
I got the connector from the Mac store.
Do i Need an external video card reader and if I do, where would I get this?
I live in Berkeley Ca 94707
Submitted: 7 months ago.
Category: Consumer Electronics
Expert:  Pete replied 7 months ago.

Hi Kate,

You don't need an external video card reader.

What type of cable are you using, and where is it connected to the Mac?

What type of Mac do you have? (model number)

Customer: replied 7 months ago.
The mac is a MacBook pro model A1502EMC 2678
attached r pics showing cable used and connection to Mac.Thanks so much
Expert:  Pete replied 7 months ago.

Hi Kate,

I can see you are using the Thunderbolt connection on the Mac, so it should detect the projector automatically.

What resolution are you using on the Mac? The projector can work up to 1600 x 1200. If the Mac's resolution is set higher than that then it will not display on the projector.

Try changing the resolution on the Mac to a lower setting and let me know if that works?

Customer: replied 7 months ago.
I reduced the resolution on the mac to match the projector. Still no joy. Maybe the software on the computer needs updating?
Expert:  Pete replied 7 months ago.

The software on the Mac should not affect the projector.

What happens if you shut down, then restart the Mac with the projector already plugged in?

Expert:  Pete replied 7 months ago.

Hi, just checking in on your question. How did things turn out for you?