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Nathan, Engineer
Category: Consumer Electronics
Satisfied Customers: 19524
Experience:  Managing Director at Pollinate Group LLC
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You offer on my panasonic phone a voice mail service. I do

Customer Question

You offer on my panasonic phone a voice mail service.
I do not want that service to show up on the phone screen.
please take it off.
[email protected]
or ***. Mr Schrick
Submitted: 7 months ago.
Category: Consumer Electronics
Expert:  Nathan replied 7 months ago.

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble, Anthony.

Are you using the panasonics internal answering machine?

Can you also please check something for me: Pick up the line, and listen carefully. Do you hear: a normal dial tone, a fast tone, or a few beeps?

Customer: replied 7 months ago.
I am...trouble yes internal answering machj
picked up and hear four fast beeps.
still have the VM Mail service requested I DO NOT WANT THAT ON MY PHONE.
please take it off. I have my own answering machine built in and works fine.
your response please. Mr schrick
Expert:  Nathan replied 7 months ago.

Thank you for confirming.

I could help you to disable the voicemail indicator, but doing so only clears the indicator, the underlying problem would still be there.

You have an active voicemail service being provided by your phone company/carrier. So long as that is there, you'll keep getting messages, which is what the beeps indicate. People have been leaving you voicemail messages.

You should dial into the voicemail (usually dialing *98, or your home phone number) to check the existing messages so none are missed.

Next you will need to call your phone company, and ask them to cancel/remove the voicemail service from your account.

With that done, the issue would resolve itself.

If you want to just disable the indicator, you can , but again the underlying problem would still be there and you'd continue losing messages until you had the voicemail service removed.

Best regards,