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Richard
Richard, Customer Service
Category: Consumer Electronics
Satisfied Customers: 31127
Experience:  Over 20 years fixing Electronically devices
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I just got a Samsung Galaxy 7 Edge and am trying to connect

Customer Question

I just got a Samsung Galaxy 7 Edge and am trying to connect my Gear Fit, but it won't find the device
Submitted: 8 months ago.
Category: Consumer Electronics
Expert:  Richard replied 8 months ago.

Thank you for your question, my name is ***** ***** I look forward to assisting you.

Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.

This is usually an issue with the Firmware, so I would first like you to do this please.

Remove the charger from the Gear if connected and hold the power button to off for 60 seconds.

Release, then turn on the Gear and try to connect to it.

Let me know the results please

Thank you