Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.
Sorry to hear you’re having trouble.
Is it working with other apps?Any specific error code/message?
I'm simply trying to help you. There is no guarantee of response times unfortunately, especially for questions posed later at night, weekends, etc when few experts are online.
I did ask for some additional information, which is necessary to provide you with an accurate assessment. If you'll kindle provide that information, I'd be happy to help you with the problem.