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John, Engineer and electronic enthusiast for more than 12 years.
Category: Consumer Electronics
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I have a Panasonic FZ50 which has given me very good service

Customer Question

I have a Panasonic FZ50 which has given me very good service for many years. I have noticed recently a problem when I copy photos to make copies for me. The camera gives me very good images but they are squashed/stretched horizontally about 5%. I can correct them with software, but am wondering if there is something wrong with the camera or CCD sensor.
Submitted: 1 year ago.
Category: Consumer Electronics
Expert:  Russell A. replied 1 year ago.


To which aspect ratio is the camera set?

When you "copy photos to make copies" are you talking about prints or just displaying them on a computer or TV screen?

Customer: replied 1 year ago.
The aspect ration is 4:3 and I am copying photos from a computer screen in order to process them. The camera used to do this with no problem, but now it stretches the photos about 5% at the sensor - the view in the viewfinder/LCD is normal, so it appears to be something off in the recording of the image on the CCD and onto the SD card.
Expert:  Russell A. replied 1 year ago.

What photo software are you using to display the original photo file from the camera?

Customer: replied 1 year ago.
Microsoft Picture Manager. That's all I have since I do not do much photography - these are pictures I copy to publish in magazine articles.
Expert:  Russell A. replied 1 year ago.

To be totally honest, I have never seen this issue, so I have no suggestions. I will "opt out" in case someone else has a reasonable solution.

Expert:  Martin replied 1 year ago.

Can you take me a sample picture and share it with me so i can see what may be wrong with the picture. The picture must come directly of the camera without being processed in any computer software.