How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask John Your Own Question

John
John, Engineer and electronic enthusiast for more than 12 years.
Category: Consumer Electronics
Satisfied Customers: 222
Experience:  I am here to help you!
23822421
Type Your Consumer Electronics Question Here...
John is online now
A new question is answered every 9 seconds

I bought my 76 year old wife a Vivofit. I too am 76. We are

Customer Question

I bought my 76 year old wife a Vivofit for Christmas. I too am 76. We are not techies. I thought she could strap it on and start counting her steps. We've tried to figure out how to start the thing for two months and we're nowhere. What should we do?
Submitted: 9 months ago.
Category: Consumer Electronics
Expert:  Rusty replied 9 months ago.

Hello, my name is Rusty. The Vivofit is meant to pair with your smart phone and computer. Notice it came with an "ANT STICK" that has a USB port. That is for plugging into your computer, and it communicates with the bracelet.

Have you plugged that into your computer yet? Do you have a smart phone? I'll show you what to do.