How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Viet - Tech Your Own Question
Viet - Tech
Viet - Tech, Electronics Tech
Category: Consumer Electronics
Satisfied Customers: 37144
Experience:  Troubleshoot consumer electronics devices.
30037186
Type Your Consumer Electronics Question Here...
Viet - Tech is online now
A new question is answered every 9 seconds

This is beverley i do not seem to be able to access my

Customer Question

hi this is beverley i do not seem to be able to access my account
Submitted: 1 year ago.
Category: Consumer Electronics
Expert:  Viet - Tech replied 1 year ago.

Hi,

I'm sorry about the issue. What kind of account is it?

Please reply at the box below. Thank you.

Customer: replied 1 year ago.
kindle
Expert:  Viet - Tech replied 1 year ago.

Is it asking for your Amazon account?

Is there any error or message?

Please reply at the box below. Thank you.

Expert:  Viet - Tech replied 1 year ago.

Please follow the steps below in order fix your Amazon / Kindle account:

- Click on the Amazon website below:

https://www.amazon.com/password

, then there, in the first box, enter your email address. Then in the second box, enter the characters as shown on the page. Then click on Continue, and follow the instructions there in order to reset your Amazon account password, and check.

When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help further. Thank you.

Expert:  Viet - Tech replied 1 year ago.

After trying the above steps, are you able to sign in your Amazon account at the website below now?

https://www.amazon.com/manageyourkindle

When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help further. Thank you.

Expert:  Viet - Tech replied 1 year ago.

Hi,

How is it going? Do you still need help with this?

Please type at the box below, then click on the Send button below to communicate with me, so I can help further. Thank you.

Related Consumer Electronics Questions