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Richard
Richard, Customer Service
Category: Consumer Electronics
Satisfied Customers: 33110
Experience:  Over 20 years fixing Electronically devices
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Unable to open the page that allows me to cancel books that

Customer Question

Unable to open the page that allows me to cancel books
that I have read
Submitted: 1 year ago.
Category: Consumer Electronics
Expert:  Richard replied 1 year ago.

Thank you for your question, my name is ***** ***** I look forward to assisting you.

Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.

This is usually an issue with the Firmware, so I would first like you to do this please.

Remove the charger from the Kindle and hold the power button to off for 35 seconds.

Release, then connect the charger and try to turn on the Kindle and open your page to cancel books.

Let me know the results please

Thank you