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Nathan, Engineer
Category: Consumer Electronics
Satisfied Customers: 21462
Experience:  Managing Director at Pollinate Group LLC
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I have a sentry v560 safe and my wife let the battery die

Customer Question

I have a sentry v560 safe and my wife let the battery die and we can't get in?
Submitted: 11 months ago.
Category: Consumer Electronics
Expert:  Nathan replied 11 months ago.

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble.

Expert:  Nathan replied 11 months ago.

Your safe has a rectangular keypad - below/under that, you will see a plastic panel.

Look for a very small hole to the left of that panel and insert a pin or paperclip into the hole, pressing it in while sliding the cover off to the right. This will expose the battery case, and you can replace the 4AA batteries.

For your reference, a copy of your manual is available here:

If you have any other questions, just let me know. Otherwise, please rate my service; hopefully I have earned 5 Stars. I also invite you to contact me directly with any future support needs at and ask for Nathan.

Thank you, ***** ***** a good day,


Expert:  Nathan replied 11 months ago.

Did you need any more help with this?