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John, Engineer and electronic enthusiast for more than 12 years.
Category: Consumer Electronics
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Could you please advise me on why and how to fix this

Customer Question

could you please advise me on why and how to fix this problem with our sky remote which isn't working
Submitted: 1 year ago.
Category: Consumer Electronics
Expert:  Nathan replied 1 year ago.

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble.

Can you give me a bit more detail, please?

Customer: replied 1 year ago.
I cant get any response from the remote to change channels etc.
Customer: replied 1 year ago.
can you advise me on what I can do.
Expert:  Nathan replied 1 year ago.

Yes. I'm sorry I missed you last night, I'm in the US on a much different time zone.

It would help to know the make/model of the box, the remote, etc.

Does the sky box respond to any of its own onboard buttons (On the actual box) for power, channel, menu, etc)?
If programmed to do so already, will the sky remote currently operate your tv (power, volume, mute)?

Expert:  Nathan replied 1 year ago.

Did you still need help with this?