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John
John, Engineer and electronic enthusiast for more than 12 years.
Category: Consumer Electronics
Satisfied Customers: 224
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We RECENTLY purchased a KX-TG585SK PHONE SET. 1- Our

Customer Question

We RECENTLY purchased a KX-TG585SK PHONE SET.
1- Our reception is ok except that it drop off and hangs up on its own.
2. Our transmission is horrible. Worse than the old cellular phones used to be. Infact, so bad that we are now using our cell phone exclusively to dial out.
3. Our old AT&T wireless phone system worked beautifully. We only "upgraded to more handsets.
Any suggestions will be appreciated.
We donated our AT&T set or we would re install.
Thank you.
Submitted: 10 months ago.
Category: Consumer Electronics
Customer: replied 10 months ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Louie replied 10 months ago.

Hi and welcome to JustAnswer,

Thank you for the question and your patience. Should you still need assistance for information purposes only...

Initially, have you tried (temporarily) turning off or moving away WiFi enable devices?

Customer: replied 10 months ago.
Call me 1-***-***-**** I cannot stand by my computer waiting indefinitely, i.e., 10 minutes has passed and 24 hors is too long.
Customer: replied 10 months ago.
In case there is any question, at this time I am NOT satisfied and unless I am by noon tomorrow cancel the service and credit my American Express account.
Thank you,
Gaetano L. Belcore
Expert:  Louie replied 10 months ago.

Have you at least tried the "... (temporarily) turning off or moving away WiFi enable devices..." ?